Sales Technical Specialist

At XLAB, we create innovative solutions that empower organizations to optimize and secure their operations. One of our flagship products, Steampunk Spotter, is a powerful platform designed to streamline and enhance Ansible Playbooks, identifying potential issues, improving security, and accelerating automation processes.

We are looking for a talented Sales Technical Specialist to join our team and help our clients unlock the full potential of Spotter.

Let’s do great things together! Join our dynamic team as a Sales Technical Specialist.

Your mission:

• Pre-Sales Involvement: Partnering with our product sales team to understand the customer’s requirements, demonstrate the technical capabilities of the product, and present tailored solutions using Spotter.
• Product Demos: Leading product’s technical demonstrations, workshops, and presentations, tailoring them to a customer’s unique use case, to highlight how Spotter improves automation and ensures security in Ansible Playbooks.
• Proof of Concept (PoC): Leading PoC deployments and trials to ensure that the solution meets the client’s needs.
• Collaboration with Product and Engineering Teams: Collaborating with the technical team to create personalized proposals, customizations and addressing specific client requirements. Providing customer feedback on product functionality and potential improvements.
• Prospect Qualification: Helping qualify prospects by ensuring that Spotter is technically capable of solving the problems the client faces.
• Solution Design: Supporting the client in understanding how Spotter integrates with their existing infrastructure, help design the best solution configuration for the customer, often providing customizations or integrations as needed to streamline their automation processes.
• Customer Onboarding & Support (Post-sales): Assisting in the technical onboarding of the customer, ensuring smooth product deployments and product upgrades, and providing training. Supporting customer’s post-sale, helping with technical questions and troubleshooting. Acting as a key advisor during the pre-sales and post-sales phases, ensuring alignment between customer expectations and our solutions.

SKILLS we’re looking for:

• Proven experience in a Sales Technical or Solutions Engineer role, ideally within the IT automation or DevOps space.
• Experience with Ansible and automation technologies, with an understanding of the challenges involved in managing Ansible Playbooks.
• Familiarity with cloud computing, automation platforms, and security best practices, particularly within automation workflows.
• Excellent communication and presentation skills, able to articulate complex technical concepts to both technical and non-technical stakeholders.
• Demonstrated ability to conduct compelling product demos and workshops that effectively show product value.
• A proactive and solutions-oriented mindset, with a passion for helping customers achieve their automation and security goals.

What we offer:

• Impactful work on a global scale:** Contribute to the development and growth of Spotter, a game-changing globally present solution in IT automation and security
• Professional growth opportunities: At XLAB, your growth matters. We invest in your development through training, mentorship, and challenging projects.
• Dynamic environment: Join a passionate team of experts in a culture that fosters creativity, innovation, and collaboration.
• Perks and work culture: Flexible working hours and partial remote work, unlimited sources of snacks and coffee, fun XLAB events.

How to Apply:

Are you ready to make an impact at XLAB and help clients unlock the full potential of Spotter? We’d love to meet you! Please send your CV and a brief cover letter to [email protected], or simply fill out the form below.