[email protected] envisions a business-ready service-oriented infrastructure empowering the service economy in a flexible and dependable way. Main objective of the project is to define a holistic approach for the management of service level agreements (SLAs) and to implement an SLA management framework that can be easily integrated into a service-oriented infrastructure (SOI). The approach will allow for easy trading of IT services as an economic asset as it combines dependable service characteristics, business and IT transparency at the provider side, and a highly automated interaction process between consumers and providers.
Industrial relevance is assured by various representative industrial use cases, covering areas such as ERP hosting, public telecommunication services, Enterprise IT management, eGovernment and Financial Grids.
We use cookies to give you the best experience of our website and analyze how our site is used by processing completely anonymous data. By clicking “Accept cookies”, you consent to the use of cookies, but you can change your cookie settings anytime.
Manage settings
These cookies are essential to make our site work. They enable you to access various features of our site and save your customized preferences and log-in information. These cookies are used only to transmit the data online and are strictly necessary to make a website operational. Blocking them typically breaks some capabilities of the website.
See the list of essential cookiesAnalytics cookies help us improve our website by collecting information about how you interact with it to improve your experience. The information they collect is anonymous and is used solely for anonymous statistical purposes. These cookies simply help us see how many users visit our website and what you find most relevant, so that we can continually improve our website to best meet your needs.
See the list of analytics cookies